What Kind of Training Should Small Businesses Offer Their Staff?

Training is making a comeback. Big time. Why? That’s down to the global talent wars, afflicting most sectors with 36% of employers world-wide facing great difficulty finding talent to fill critical posts. As a result of these talent shortages, employers are hiring more people who don’t meet requirements with a view to training them to reach required standards. This CareerBuilder study has revealed 61% of employers are hiring under-skilled staff with a view to training and 49% planning to hire staff who lack the right industry experience which is a 10 percentage point increase from the year before.

But, not only can training help you hire staff, it can also help you retain them. Yes, research shows that one of the leading reasons that employees leave companies is down to a lack of career development opportunities. Since training and personal development is a crucial part of career development, its no wonder that the upwardly mobile value training immensely.

So, many employers recognize this need for greater training to help hire and retain staff, but are they offering the training which is most valued by employees? Perhaps you are looking to spend some money on training this year and the question therefore remains the same, “Are you going to offer the training which is most valued by your staff?”

Well, if you are pondering this point you may be interested in the findings of the Office Team survey into the types of training most valued by staff. They looked at 409 adults in office environments. They asked the workers, “Which of the following types of training do you value the most?” Their responses:

On-site workshops or brown-bag sessions led by an instructor 33%
Tuition reimbursement for off-site courses or seminars 22%
Online courses 18%
Books or other reference materials 16%
Other 1%
None of these 6%
Don’t know/no answer 4%
100%

Its interesting to see that despite the growing appeal of e-learning and self directed learning as a a learning offering, employees still value the traditional classroom based learning the most.

Fortunately, as the results show below, most of you are still offering class room based training, but you are making increasing use of e-learning and self directed learning almost to the same extent as classroom based learning. However, as it stands currently, it seems like employees are deriving most perceived value from the classroom based learning offering.

HR managers were asked, “Which of the following types of training, if any, does your company offer employees?” Their responses*:

On-site workshops or brown-bag sessions led by an instructor 67%
Books or other reference materials 64%
Online courses 62%
Tuition reimbursement for off-site courses or seminars 35%
None of these

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