Terms & Conditions

Terms and Conditions for Use and Sales.

Last updated 12/01/2008

1. Our website

Your use of this website and any product or service contained within constitutes acceptance of these Terms & Conditions.
thecareercafe.co.uk provides the following products and services:
- CV Makeover Service
- Professional CV Writing Service
- CV Evaluation Service
- DIY CV Guides - CV Writing guides
- CV Templates - CV Templates
- Interview Preparation Guides - Interview Preparation Guides
- Mock Interview Service - 1 hour industry standard, Mock Interview.
- Pack of 10 job Cover Letters
- Library of 100 sample CV phrases.

2. Customer Information

2.1 You should always check that the contact information you provide is correct before creating a customer account or proceeding to payment.

2.2 You are responsible for maintaining your own username and password, where required to access your customer account. You should ensure that you store your username and password securely and that the details required to access your customer account are not provided to another party.

2.3 As a customer you are responsible for your customer account and actions taken within it. If you are aware or suspect that your customer account username and password or other details have become known to a third party, you should inform us immediately.

2.4 Our website is only intended for use by adults. Adults may purchase products for children as long as the products purchased are intended by the manufacturer for use or consumption by children.

3. Privacy

thecareercafe.co.uk takes your privacy seriously. 
thecareercafe.co.uk  is registered under the Data Protection Act 1998. All personal details are kept confidential and are never released to a third party without your authority. 

thecareercafe.co.uk does not process financial data or have any access to your card details. Payments are processed on our behalf by PayPal,  a secure payment gateway.

We comply with the Data Protection Act 1998 and are aware of our responsibilities to:

- to process the personal information in accordance with the eight principles of the Act; and
- to answer subject access requests received from individuals.
 
4. Product Pricing and Title

4.1 We make every effort to ensure that the pricing displayed on our website is correct. However, if an error in the pricing of a product is found we reserve the right to either cancel your order or contact you to arrange payment of any extra sum due or refund any over-payment made by you (as applicable). The processing of an order can be cancelled or corrected by us at any time up to the electronic shipment of that order and any related items.

4.2 We reserve the right to alter all product pricing without notice.

4.3 Title in any products ordered from us does not pass to you, the purchaser until we have received and processed a valid payment, and that payment has been made into our own bank account and your order has been shipped.

5. Your Order/Purchase

CV Writing Service

5.1 When you order the CV Writing service, you have made an offer to us to purchase the service specified in the order.  Following order, you will automatically receive a confirmation e-mail to confirm your order.  This confirmation e-mail signifies our acceptance of your offer to purchase and and the contract has been formed. You are now bound to purchase the service and we are bound to deliver. The confirmation e-mail contains a link to a project start document which you the customer will need to complete and submit to us. 
You have now ordered your CV.

5.2 Product items and Services not included within the confirmation email are not included in the order and contract between you and us.

5.3 We reserve the right to delay or refuse orders where a transaction contains incomplete details or details that cannot be verified or where fraud is suspected.

5.4 If we are unable to reasonably ascertain these details or resolve these issues a full refund will be made against the card used at the time of purchase. No other form of refund or credit will be offered nor will a refund be made to any third party card or account.

Mock Interview Service

5.5 When you order the Mock Interview service, you have made an offer to us to purchase the service specified in the order.  Following order, you will automatically receive a confirmation e-mail to confirm your order.  This confirmation e-mail signifies our acceptance of your offer to purchase and and the contract has been formed. You are now bound to purchase the service and we are bound to deliver. The confirmation e-mail contains a link to a project start document which you the customer will need to complete and submit to us. We will confirm back with you the time, date and location of the interview within 24 hours.
You have now ordered your Mock Interview Service.

5.6 Product items and Services not included within the confirmation email are not included in the order and contract between you and us.

5.7 We reserve the right to delay or refuse orders where a transaction contains incomplete details or details that cannot be verified or where fraud is suspected.

5.8 If we are unable to reasonably ascertain these details or resolve these issues a full refund will be made against the card used at the time of purchase. No other form of refund or credit will be offered nor will a refund be made to any third party card or account.

Downloadable Products (CV Kits, Interview Kits, CV Templates, Cover Letters, Example Phrases)

5.9 When you order a downloadable product, you have made an offer to us purchase the product specified in the order. Following order, you will automatically receive a confirmation e-mail to confirm your order. This confirmation e-mail signifies our acceptance of your offer to purchase and and the contract has been formed. The confirmation e-mail will also contain a link to a location where you can immediately download the purchased product.

5.91 Product items and Services not included within the confirmation email are not included in the order and contract between you and us.

5.92 We reserve the right to delay or refuse orders where a transaction contains incomplete details or details that cannot be verified or where fraud is suspected.

5.93 If we are unable to reasonably ascertain these details or resolve these issues a full refund will be made against the card used at the time of purchase. No other form of refund or credit will be offered nor will a refund be made to any third party card or account.

CV Evaluation Service

5.94. When you order the CV Evaluation Service, you have made an offer to us to purchase the service specified in the order.  Following order, you will automatically receive a confirmation e-mail to confirm your order.  This confirmation e-mail signifies our acceptance of your offer to purchase and and the contract has been formed. You are now bound to purchase the service and we are bound to deliver. The confirmation e-mail contains a link to a project start document which you the customer will need to complete and submit to us. 
You have now ordered your CV.

5.95 Product items and Services not included within the confirmation email are not included in the order and contract between you and us.

5.96 We reserve the right to delay or refuse orders where a transaction contains incomplete details or details that cannot be verified or where fraud is suspected.

5.97 If we are unable to reasonably ascertain these details or resolve these issues a full refund will be made against the card used at the time of purchase. No other form of refund or credit will be offered nor will a refund be made to any third party card or account.

CV Makeover Service

5.98. When you order the CV Makeover Service, you have made an offer to us to purchase the service specified in the order.  Following order, you will automatically receive a confirmation e-mail to confirm your order.  This confirmation e-mail signifies our acceptance of your offer to purchase and and the contract has been formed. You are now bound to purchase the service and we are bound to deliver. The confirmation e-mail contains a link to a project start document which you the customer will need to complete and submit to us. 
You have now ordered your CV.

5.99 Product items and Services not included within the confirmation email are not included in the order and contract between you and us.

5.991 We reserve the right to delay or refuse orders where a transaction contains incomplete details or details that cannot be verified or where fraud is suspected.

5.992 If we are unable to reasonably ascertain these details or resolve these issues a full refund will be made against the card used at the time of purchase. No other form of refund or credit will be offered nor will a refund be made to any third party card or account.

6. Cancellation Rights and Refunds

CV Writing Service

6.1 No right of cancellation exists under the Consumer Protection (Distance Selling) Regulations 2000 for services where the consumer agrees the service starts before the end of the usual cancellation period (7 days); cancellations rights will end when the service starts.

The service is deemed to have started when we receive a fully completed service start document. Your rights to cancel  have now ended.

Mock Interview Service

6.1 No right of cancellation exists under the Consumer Protection (Distance Selling) Regulations 2000 for services where the consumer agrees the service starts before the end of the usual cancellation period (7 days); cancellations rights will end when the service starts.

The service is deemed to have started when we receive a fully completed service start document AND we have confirmed with you via e-mail the date, time and (if applicable) the location of the Mock Interview.  Your rights to cancel  have now ended.

Downloadable Products (CV Kits, Interview Kits, CV Templates)

6.2 No right of cancellation exists under The Consumer Protection (Distance Selling) Regulations 2000 for downloaded goods, electronic or “soft copy” goods to which you, the customer has instant access to or use of; cancellations rights will end when the service starts. 

The service is deemed to have started as soon as the purchased product is downloaded. Your rights to cancel  have now ended.

6.3 Refunds will be given for any goods where they are found by us to be defective.

6.4 Refunds will not be given where we are unable to replicate the issue or the issue stems from the user or their equipment.

6.5 Where any goods are found to be defective we will offer a replacement item or issue a full refund at our discretion.

CV Evaluation Service

6.6 No right of cancellation exists under the Consumer Protection (Distance Selling) Regulations 2000 for services where the consumer agrees the service starts before the end of the usual cancellation period (7 days); cancellations rights will end when the service starts.

The service is deemed to have started when we receive a fully completed service start document. Your rights to cancel  have now ended.

CV Makeover Service

6.7 No right of cancellation exists under the Consumer Protection (Distance Selling) Regulations 2000 for services where the consumer agrees the service starts before the end of the usual cancellation period (7 days); cancellations rights will end when the service starts.

The service is deemed to have started when we receive a fully completed service start document. Your rights to cancel  have now ended.

7. Customer Complaints

You can make a complaint by writing, or e-mailing to us (Contact details at end of page). We endeavour to respond to all customer complaints or queries within five working days.

8. Events outside our control

thecareercafe.co.uk shall not be liable for delay or failure to perform any obligation under these Terms & Conditions if the delay or failure is caused by any circumstances beyond our reasonable control, including, but not limited to, acts of god, war, civil disorder or industrial dispute.

9. Licence

9.1 thecareercafe.co.uk, grants you a licence to access the content, information and services contained within our website for personal use only.

9.2 This licence allows you to download and cache (using your browser) individual pages from our website.

9.3 This licence does not allow you to download and modify individual pages or substantial parts of our website nor to make our website available via an Intranet, where our website or a substantial part of it is hosted locally on the Intranet in question.

9.4 Our website design, layout, content or text cannot be copied, edited or otherwise manipulated without our express prior written permission.

9.5 Our website cannot be placed within the frame-set of another site.

9.6 Third parties are not allowed to “deep link” to pages within our website, without our express prior written permission. All links (unless expressly permitted by us) should be to the main index page of our website. Furthermore, the content of such links, whether graphic or text should not be misleading, false, derogatory or in any other way offensive.

9.7 The restriction on “deep linking” does not apply to affiliate partners who wish to send customers directly to a particular page or product in order to increase their affiliate sales.

10 Copyright

10.1 All content, databases, graphics, buttons, icons, logos, layouts and look & feel are the copyright of Kazim Ladimeji, unless expressly acknowledged as otherwise.

10.2 The data mining, extraction or utilisation of product information from our website is not permitted without our express prior written permission.

11. Legal Disclaimer

11.1 thecareercafe.co.uk provides job seeking advice in the form of CV and Interview guidance related Products and Services, executed by experienced HR professionals.  thecareercafe.co.uk does not claim to guarantee interviews or success at interviews

11.2 In no circumstances will thecareercafe.co.uk. be liable to you or any other third parties for any loss or damage (whether direct or indirect, including loss of profits, loss of opportunity or any consequential loss) resulting from or in any way connected with your use of the this website or its content, whether caused by negligence, misrepresentation, breach of any statutory duty, or breach of contract or otherwise.

11.3 thecareercafe.co.uk does not exclude or limit liability for death or personal injury caused by the negligence or breach of duty by us, our employees or officers.

11.4 You may access other websites via hypertext links from the Website. You use such links and other websites entirely at your own risk. Such websites are provided by independent third parties and thecvbureau.co.uk accepts no responsibility for the availability, content or use of such websites or information contained on them.

12. Severability

The foregoing paragraphs, sub-paragraphs and clauses of these Terms & Conditions shall be read and construed independently of each other. Should any part of this agreement or its paragraphs, sub-paragraphs or clauses be found invalid it shall not affect the remaining paragraphs, sub-paragraphs and clauses.

13. Waiver

Failure by thecareercafe.co.uk to enforce any accrued rights under these Terms & Conditions is not to be taken as or deemed to be a waiver of those rights unless we acknowledge the waiver in writing.

14. Refunds

Any refunds agreed will be credited back to your card within 30 days of cancellation of order.

15. Entire Terms & Conditions

These Terms & Conditions set out the entire agreement and understanding between you and thecareercafe.co.uk We reserve the right to change these Terms & Conditions at any time, without giving notice to you.

 
16. Jurisdiction

These Terms & Conditions shall be interpreted, construed and enforced in accordance with English law and shall be subject to the exclusive jurisdiction of the English Courts.

Your statutory rights are unaffected.

Our contact details are as follows:

thecareercafe.co.uk
90 Cassini Drive, Oakhurst
Swindon, SN25 2JY.

Email: info@thecareercafe.co.uk

Telephone: 01793 726757

 
 
Kazim Ladimeji, MCIPD.HR Consultant.
Phone: +44 (0) 7969 435317
Email : KL@thecareercafe.co.uk
My status
 
 
 
Professional Profile:
CIPD qualified, degree educated, and highly focussed HR generalist with 12 years UK based and international experience.
Has principally worked within the knowledge economy mainly in the research and hi-tech sectors.
Has extensive experience running HR departments and working with executive teams, with particular expertise in reward, policy design, resourcing and international mobility/HR
Has an extensive professional network and possesses four professional recommendations from high calibre business professionals. All this information can be verified on my linked-in public profile.
 
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