Every small business will reach a time in its life where it needs to more effectively coordinate its sales processes and its sales teams.

One of the best ways to do this is to make use of some CRM software or Sales Opportunity Tracking software. This will help to make your sales team work more efficiently and effectively together.

It well help to manage and automate much of the whole sales process from lead generation, to making the sale, right through to a successful client renewal, or sale of an add on service.

Below you can find a list of my top 4 free CRM and Sales Opportunity Tracking Software Tools for Small Business.

Please note. Some of these links are affiliate links, which means that if you click on one of the product links I’ll receive a small commission. This helps support the blog and allows me to keep my content free. I only recommend products that I deem fit for purpose.

1.FreshSales CRM 

Freshsales is a best of breed online customer relationship management tool which comes with state of the art features such as Artificial Intelligence-based lead scoring,  built-in phone, email, activity capture and more.

They have 10,000 customers.Other great features include Auto-assigning leads, bulk actions,  custom views and smart fields. It comes with a 30 day free trial with no credit card required. Prices start at a very affordable $12 a month going up to $79 a month for the enterprise version.

It is feature-rich. In terms of functionality and value for money, this Freshsales stands head and shoulders above much of the competition. Try it out now.

2.HubSpot CRM

HubSpot CRM is a top of its class, but totally free cloud-based CRM system. It does all the key things you’d need a CRM too. Hubspot CRM will automatically log and capture all sales activity by recording your email, social media or voice interactions with customers and prospects.

It includes a powerful digital dashboard which clearly shows you your sales funnel in a practical and highly actionable format.

You can view deals won and lost, confirmed appointment, contracts issued, and you can benchmark performance against targets. You can also segment deals by name, owner, amount or stage using custom filters. HubSpot prides itself on being a free, lightweight, (as opposed to difficult and clunky like many CRMS)

Click here to try out HubSpot CRM now.

3.Teamwave CRM. 

Teamwave CRM is specifically aimed and small and medium sized businesses, and they have over 2,000 clients.

Key features include a visual sales pipeline (covering: lead discovered, contact initiated, needs identified and proposal submitted), sales forecasting showing ongoing deals with likely closing dates, sales reports, project management, project reports and time tracking. Pricing starts at $3 per user per month. Try it out now.

4. SalesFlare. 

This is a powerful online marketing automation software tool. It automatically gathers  phone numbers, email/postal addresses from your customers by mining their emails, email signatures, social profiles and more, and puts it all in your address book. It will connect to your calendar and mobile and automatically log meetings and customer calls. It will also automatically file documents that you and your team exchange with customers. Flat rate pricing is $30 per month per user. Try it out.

5. Insightly 

This is a freemium on-line small business CRM tool, which has integrated project management capabilities too, such as milestones, tasks, deadlines, assigning resources etc… The system is free for up to 3 users and allows for 2,500 contacts and 200 MB of storage, (which may be a little low). You even get free support. And if you like the system you can upgrade to their pay system starting at $29 per month for up to 6 users. Try it now.

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Try out this excellent business proposal creation tool from Qwilr.

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